Scaling new heights of ERR

I was up at 5 a.m. this morning due to gallstones. Not my gallstones, mind you.

Since I was up, I went about my usual morning routine, which includes the daily weigh-in on my trusty Fitbit Aria scale. There were shenanigans.

It began after the weigh-in, when it failed to sync my weight to the Fitbit Google hivemind. Yesterday I installed a new Wi-Fi hub and because the app for setting it up would not allow spaces in the Wi-Fi network name, it changed slightly, thus forcing us to manually reconnect every device on our Wi-Fi network. Hooray.

Remembering this, I figured I’d have to run the setup for the Aria scale to get it connected to the new space-free Wi-Fi network.

  • I put the scale in setup mode
  • I launch the Fitbit app on my phone
  • The Fitbit app says the Aria scale is no longer supported, set it up through a web browser, chump
  • I follow the link provided
  • I go through the process, which requires treating the Aria as a new device
  • I get to the last step, entering the password for our Wi-Fi
  • I watch as it joins the network
  • I watch as it fails with an ERR message. That’s all, just ERR. Like it is clearing its throat.
  • I start the process over from the beginning, as there is no other way to do just the joining part again
  • I get another ERR
  • I try again, more ERR
  • I get angry
  • I become resigned
  • I decide not to spend more of my time chasing an unspecified error on no-longer-supported hardware
  • I record my weight, because it still actually does that part
  • I think about getting a non-Fitbit scale again

UPDATE: I remembered the Aria connects via Wi-Fi via a USB receiver on the Windows PC. Said PC was not connected to the new Wi-Fi network, so maybe that was the issue? I have fixed this and will try getting the scale working again tomorrow. It’ll be fun.

Leave a Comment