The trouble with knobs

UPDATE, the next day: The firmware update indeed showed no progress when I checked in the morning, so I unplugged the keyboard, plugged it back in and it appears to operate exactly as before--with one exception. Apparently Windows (or me, unwittingly) had changed the default for sound to one of my monitors, instead of the headphones. I corrected this and the knob is now adjusting system volume as before.

In other words, all the time I spent on this last night could have been managed in a few seconds. Technology is grand.

Sometime in the last few days I noticed the knob on my Keychron Q1 keyboard was no longer working. It normally lets me adjust system volume up or down, which is kind of handy. I can program it to do other things, too, but this was always good enough for me.

I was puzzled as to why the knob suddenly stopped working. It seemed to be OS-independent, but the rest of the keyboard worked fine. In fact, when I adjusted the knob, Windows would still report the volume control working–except it really wasn’t working, it was just showing as if it worked, while doing nothing.

I decided to check the keyboard mapping software to see if something was amiss and it said I could not program the knob because my firmware was too old. This didn’t really explain why it had worked fine before, but whatever. I decided to update the firmware.

The firmware process consistently failed at the same point. I did some internet sleuthing and finally came across a video from Matt Birchler–yes, the guy in my dream who I talked about squircles with–and watched his three-year-old video, which revealed a DFU reset button under the keyboard. This finally allowed the flashing process to start.

It has not finished. It has probably been 25 minutes since it started. It looks like this:

As you might guess, I am afraid to do anything to interrupt, but I also suspect it will look like this if I leave it overnight. But I’m going to do that, anyway.

For now, I have plugged my old CTRL keyboard back in, with its much firmer Halo keys, which I still find easier to type on, though they don’t have that silky smooth feel of the Keychron’s. It also has no knob. But this also means it has no knob that can fail and lead me down a rabbit hole that might lead to me bricking a rather expensive keyboard.

We’ll find out more tomorrow!

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