Sansung vs. Where I Live

I got several e-mails today with various shipping labels to print out for UPS, so that I may ship my defective monitor eastward to Samsung for repair or replacement.

They got my postal code slightly wrong. Oops.

They also got my city wrong — Richmond instead of Vancouver. Bigger oops. “We’ll have new labels sent to you in 24 to 48 hours.” Today is Friday so that effectively pushes everything back to next week. Oh well. As long as they don’t suddenly decide I live in Madagascar, I guess things will be on track…eventually.

When good monitors go bad

Yesterday afternoon as I was reading interesting tales o’ the Internet, the monitor screen, with no warning or fanfare, suddenly went dark and the power light shut off. I tried the power switch but to no avail. A computer reboot did nothing. Switching cables and testing it on the server machine proved as successful as Nine Inch Nails at the Grand Old Opry. After eight months the monitor was dead. I was and am chagrined. Today I get to find out how good Samsung’s warranty service is.

In case you want to avoid it, the model that went kaput is the T240.